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Car dealerships

From a vehicle inquiry to a test drive.

The agent answers listing inquiries, asks what the buyer needs and proposes a time. Your sales advisor confirms the test drive.

A buyer asks about a car. Who gets them to the showroom?

A listing inquiry can arrive after closing time or while the advisor is out on a test drive. By the time someone calls back, the buyer may already be talking to another dealership.

The listing is online, but the car may already be reserved.

The agent identifies the advertised vehicle and checks the agreed stock list. If price or availability is uncertain, it asks the advisor to verify before inviting the buyer in.

“Is it available?” tells you little about what the buyer needs.

The agent shares a vehicle photo and asks about budget, preferred specification and purchase timing. It records financing or trade-in interest when relevant to the inquiry.

The buyer accepts a time, but the car still needs to be ready.

The advisor receives the vehicle, preferences and requested time. They check the car and their schedule, then confirm the test drive. The buyer receives the visit details.

Example conversation

Demonstration with fictional data

CustomerIs the sedan in your listing still available? Could I see a photo?

Comutato agentHere is the car. What budget do you have in mind, and when would you like to test it?
Photo of the car in the listingPhoto · Vauxford · CC BY-SA 4.0

My budget is twenty thousand euros. I can visit on Saturday morning.

Comutato agent · Voice message
Transcript

I’ve proposed Saturday at ten. Your advisor will check the car’s availability.

Your advisor confirmed the test drive for Saturday at ten.

Start with one showroom and one inquiry channel

Together we test an inquiry from a real listing, including what happens if the car is reserved. During the pilot, review qualified leads, confirmed test drives and requests waiting for an advisor.

  • A current vehicle list with prices, photos and availability.
  • The questions your team uses to qualify a buyer.
  • The responsible advisor, showroom location and test-drive confirmation rule.

Pricing by outcome

Qualified lead
€2
Confirmed appointment
€5

€5 in total for the same lead, including qualification.

A monthly minimum may apply. Pilot terms

Quick start

We aim to launch your pilot in 3 days once your channel and data are ready.

Dealership questions

What if the advertised vehicle has sold?

The agent communicates verified availability. It can offer an alternative from the agreed stock list or ask the advisor to check when the data is unclear.

Is an unanswered inquiry billed as a qualified lead?

Silence does not meet the qualification criteria. The agent follows the agreed reminder sequence and gives the advisor the conversation if a call is needed.

When does a test drive cost €5?

When a qualified lead reaches an appointment confirmed by the advisor. The total for that lead is €5, including the €2 qualification charge.

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